Legal

Terms of Service

Last updated: 12 May 2026

By purchasing or deploying ReadyShip through AWS Marketplace, you agree to these Terms of Service ("Terms"). If you disagree with any part, do not use ReadyShip.

ReadyShip is operated by HAREDEV LTD (Company No. 11290798), 124 City Road, London, EC1V 2NX, United Kingdom ("we," "us," "our").

1. Agreement to Terms

By purchasing or deploying ReadyShip through AWS Marketplace, you agree to these Terms. If you disagree with any part, do not use ReadyShip.

2. What ReadyShip Provides

ReadyShip is a deployment automation tool that:

ReadyShip is NOT a hosting provider, a managed service, responsible for ongoing infrastructure operation, or providing uptime guarantees for deployed applications.

After deployment completes, all infrastructure runs entirely in your AWS account under your control.

3. Your Responsibilities

3.1 AWS Account Requirements

You must have an active AWS account with appropriate permissions, accept all AWS charges for resources deployed by ReadyShip, comply with AWS Terms of Service, and have sufficient AWS service limits for deployment (VPC, ECS, RDS, etc.).

3.2 Post-Deployment Management

After deployment, YOU are responsible for: operating and maintaining all deployed infrastructure; AWS costs for all resources (compute, storage, data transfer, Bedrock API usage); security configuration and access controls; data backups and disaster recovery; monitoring, scaling, and performance optimisation; compliance with applicable laws and regulations; and any modifications made by AI agents or manual changes.

3.3 Data and Security

You retain complete ownership and control of all data stored in your AWS account, all code generated or deployed, all AWS IAM permissions and access policies, and all application configurations.

3.4 Pricing Parity Commitment

ReadyShip offers the same pricing and terms to AWS Marketplace customers as we offer through any other sales channel (direct sales, resellers, etc.) for equivalent products and services. If you discover that ReadyShip offers more favourable terms elsewhere for the same product tier, please contact us at hello@readyship.dev to address the discrepancy.

4. Billing and Payment

4.1 AWS Marketplace Billing

All ReadyShip subscription fees are processed through AWS Marketplace. Billing terms are governed by your AWS Marketplace Customer Agreement. Refunds, disputes, and payment issues are handled according to AWS Marketplace policies.

4.2 AWS Infrastructure Costs

ReadyShip subscription fees do NOT include AWS infrastructure costs. You will be billed separately by AWS for all deployed resources. Estimated AWS costs: $50–500+/month depending on usage (compute, database, AI API calls, etc.). You are responsible for monitoring and managing these costs.

4.3 Cancellation and Refunds

Cancellation: Cancel anytime through AWS Marketplace. Cancellation stops future subscription charges but does not automatically delete your deployed infrastructure (you must delete manually to stop AWS charges).

Refund Policy: All sales are final. We do not provide refunds for ReadyShip subscriptions under any circumstances, including but not limited to:

Recommendation: Before purchasing, review our documentation at docs.readyship.dev and ensure your AWS account meets all prerequisites (service limits, IAM permissions, etc.).

Exception: If you believe you were charged incorrectly due to a billing error on our part, contact hello@readyship.dev with your AWS Account ID and order details within 7 days of the charge.

4.4 AWS Marketplace Terms

ReadyShip is offered through AWS Marketplace. Your purchase and use of ReadyShip is also governed by the AWS Customer Agreement (aws.amazon.com/agreement) and AWS Marketplace Terms and Conditions for Customers.

In the event of a conflict between these Terms and the AWS Marketplace Terms, the AWS Marketplace Terms shall prevail solely for matters related to the AWS Marketplace transaction.

AWS is not a party to the agreement between you and ReadyShip for the use of ReadyShip's software. AWS Marketplace facilitates billing and payment processing only. All product support, warranties, service level commitments, and disputes are between you and ReadyShip directly.

5. Intellectual Property and Licensing

5.1 ReadyShip Proprietary Components

HAREDEV LTD retains all rights to: the ReadyShip brand, logos, and trademarks; CloudFormation templates for initial deployment; Custom Paperclip AMI (our modified fork of Paperclip); deployment automation scripts and tooling; and documentation and marketing materials.

5.2 Paperclip Open Source Attribution

ReadyShip is built on Paperclip, an open-source AI orchestration platform originally licensed under the MIT License. We acknowledge and comply with the MIT License for the original Paperclip codebase. Full attribution is available at readyship.dev/licenses and inside every deployed AMI at /opt/readyship/NOTICE.md.

5.3 ReadyShip Custom Paperclip Fork — Restricted Licence

ReadyShip includes a customised, proprietary fork of Paperclip (the "Custom Paperclip AMI") that is NOT under the MIT License.

Licence Grant — You receive a perpetual, non-transferable, source-available licence to:

Restrictions — You may NOT:

The AMI restriction protects our intellectual property. You can use and modify what's deployed in YOUR account, but you cannot redistribute our custom Paperclip implementation.

5.4 Base Application Code Licence

The base application code deployed to your AWS account (React Native app, NestJS backend, CloudFormation templates) is provided under a permissive licence. You may use, modify, and extend it, build commercial applications on top of it, and keep and use it forever, even after cancelling. You may not resell ReadyShip or the base templates as a competing product, redistribute the CloudFormation templates publicly, or extract and redistribute the Custom Paperclip AMI.

5.5 Your Ownership Rights

You retain full ownership of all data stored in your AWS account, AI-generated code produced by ReadyShip agents, custom features and modifications you build, applications you create using the deployed infrastructure, and your intellectual property incorporated into the project.

5.6 Open Source Components

ReadyShip deploys open-source software including React Native, NestJS, TypeScript (MIT License), PostgreSQL (PostgreSQL License), various AWS SDKs (Apache 2.0), and original Paperclip (MIT License). Full attribution is at readyship.dev/licenses. You must comply with these licenses if you redistribute derivative works; for internal use in your AWS account, no additional compliance is required.

6. Warranties and Disclaimers

6.1 Limited Warranty

We warrant that ReadyShip will perform the initial deployment substantially as described in our documentation for 30 days after purchase.

6.2 Disclaimer of Warranties

EXCEPT AS STATED ABOVE, READYSHIP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We specifically disclaim: uptime/availability warranties for deployed infrastructure; data integrity or backup guarantees; fitness for any particular purpose; error-free operation of deployed code or AI agents; compatibility with future AWS service changes; security against all possible vulnerabilities; and performance of AI-generated code or features.

6.3 AWS Dependencies

ReadyShip relies on AWS services. We are not responsible for AWS service outages or degradations, AWS pricing changes, AWS Terms of Service violations, or AWS service limit restrictions.

7. Limitation of Liability

7.1 Maximum Liability

OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID FOR READYSHIP IN THE 12 MONTHS BEFORE THE CLAIM.

7.2 Excluded Damages

WE ARE NOT LIABLE FOR: lost profits, revenue, or business opportunities; data loss or corruption in your AWS account; downtime of applications deployed by ReadyShip; costs of AWS resources or overages; security breaches in your deployed infrastructure; bugs or errors in AI-generated code; third-party claims related to your application; or indirect, incidental, consequential, or punitive damages.

7.3 No Liability for Post-Deployment Issues

Once deployment completes, we have no liability for infrastructure failures or misconfigurations, AI agent actions or code changes, data breaches or security incidents, compliance violations (GDPR, HIPAA, SOC2, etc.), or application performance or bugs.

8. Indemnification

You agree to indemnify and hold HAREDEV LTD harmless from claims arising from your use of deployed infrastructure, applications you build on ReadyShip, your violation of AWS Terms of Service, data you collect, store, or process, third-party claims related to your application, and your violation of laws or regulations.

9. Support and Maintenance

9.1 Support Policy

We provide best-effort email support for: initial deployment troubleshooting; CloudFormation template questions and errors; Custom Paperclip AMI setup guidance; AWS Marketplace billing/subscription questions; documentation clarifications; and bug reports in ReadyShip components.

Support channels:

Best effort means we will make reasonable efforts to assist you, but we do not guarantee specific response times or resolution timeframes, 24/7 availability or emergency support, immediate fixes for bugs or issues, or custom development or feature requests.

Business hours: Monday–Friday, 9am–5pm UK time (excluding UK public holidays).

9.2 What We Don't Support

We do NOT provide: AWS infrastructure management (database administration, scaling, cost optimisation); 24/7 monitoring or incident response; security incident response; code review of your application code or AI-generated features; custom feature development or consulting services; debugging production issues after initial deployment (beyond ReadyShip component bugs); phone support or scheduled video calls; or AWS account troubleshooting (service limits, IAM permissions, billing issues with AWS).

For AWS infrastructure support, contact AWS Support directly.

9.3 Community and Self-Service Resources

We may provide documentation and knowledge base, community forums or discussion boards, video tutorials and setup guides, and FAQ and troubleshooting articles. These resources are provided "as is" without guarantees of completeness or accuracy.

10. Acceptable Use

You may NOT use ReadyShip to deploy applications that violate laws or regulations; store or process illegal content; launch attacks, malware, or spam campaigns; violate third-party intellectual property rights; bypass AWS service limits or terms; extract and redistribute the Custom Paperclip AMI or any proprietary ReadyShip components; create competing products derived from ReadyShip's Custom Paperclip implementation; or resell ReadyShip as a white-label product (contact us for partnership terms). You may not remove or obscure copyright notices, licensing information, or attribution requirements.

We reserve the right to terminate service for violations, though your perpetual licence to already-deployed infrastructure remains intact (subject to the restrictions above).

11. Data and Privacy

We receive limited data from AWS Marketplace: contact information (name, email), billing/subscription status, and AWS account ID (for deployment). We do NOT have access to your application data, user information in your deployed apps, code in your repositories, database contents, or application logs or metrics. See our Privacy Policy for full details.

12. Modifications to Service

12.1 Product Updates and Improvements

We may release updates to CloudFormation templates, the Custom Paperclip AMI, AI agent capabilities, base application code, and documentation.

12.2 How Updates Work

Updates do NOT automatically apply to infrastructure already deployed in your AWS account. Your deployed infrastructure remains as-is unless you choose to update.

For active subscribers: You will have access to new versions of the Custom Paperclip AMI, updated CloudFormation templates, and new AI agent features.

After subscription ends: You keep your deployed infrastructure and can continue using it indefinitely, but you lose access to new AMI versions, security patches, and feature updates.

12.3 Update Notifications

We will notify active subscribers of critical security patches by email within 48–72 hours of release, and of major feature releases by email announcement. Check docs.readyship.dev periodically for all updates.

12.4 Applying Updates

  1. Redeploy option: Use the latest CloudFormation template to deploy a fresh instance (recommended for major updates)
  2. Manual update option: Follow migration guides in documentation to update existing deployment
  3. Custom Paperclip AMI updates: Launch new EC2 instances with updated AMI version

12.5 Backward Compatibility

We strive to maintain backward compatibility but cannot guarantee it for major version upgrades, AWS service changes outside our control, security-critical patches that require breaking changes, or third-party dependency updates (React Native, NestJS, PostgreSQL major versions). Breaking changes will be documented with migration guides and advance notice when possible.

12.6 Optional Nature of Updates

Updates are entirely optional. You are never required to update your deployed infrastructure. Choosing not to update means you will not receive security patches, performance improvements, new features, or bug fixes. We recommend staying reasonably current (within 1–2 major versions) for security and compatibility reasons.

12.7 End-of-Life (EOL) Policy

If we discontinue ReadyShip or a major component: 90 days advance notice to all active subscribers via email; your deployed infrastructure continues to function in your AWS account indefinitely; no obligation to support discontinued versions after the EOL date; migration guide provided if applicable; final update released with any critical security fixes before EOL.

12.8 Pricing Changes

We may modify subscription pricing with 30 days advance notice to existing customers. Existing customers are grandfathered at current pricing for 12 months from the notice date. New pricing applies to new subscriptions immediately after announcement.

13. Termination

13.1 By You

Cancel anytime via AWS Marketplace. Access to deployment tools ends at subscription expiration.

13.2 By Us

We may terminate for non-payment (handled by AWS Marketplace), violation of these Terms, fraudulent or abusive behaviour, or legal or compliance reasons.

13.3 Effect of Termination

Upon termination or cancellation: your deployed infrastructure remains in your AWS account with perpetual use rights; you retain your licence to use and modify the deployed Custom Paperclip AMI in your account; you retain access to all code, data, and applications you built; we have no obligation to provide updates, support, or bug fixes; you lose access to new AMI versions, security patches, and feature updates; AWS continues billing you for resources until you manually delete them; and the restriction on redistributing the Custom Paperclip AMI or reselling ReadyShip remains in effect.

14. General Legal Terms

14.1 Governing Law

These Terms are governed by the laws of England and Wales.

14.2 Dispute Resolution

Disputes will be resolved through good-faith negotiation (30 days), followed if necessary by binding arbitration in England and Wales.

14.3 No Class Actions

You agree to resolve disputes individually, not as part of a class action.

14.4 Severability

If any provision is unenforceable, the rest remains in effect.

14.5 Entire Agreement

These Terms, plus our Privacy Policy and AWS Marketplace terms, constitute the entire agreement.

14.6 No Waiver

Our failure to enforce any right does not waive that right.

14.7 Assignment

You may not assign these Terms. We may assign to a successor or affiliate.

15. Contact

HAREDEV LTD
124 City Road
London, EC1V 2NX
United Kingdom
Company No. 11290798

Legal enquiries: hello@readyship.dev
Technical support: hello@readyship.dev
Documentation: docs.readyship.dev

By deploying ReadyShip, you acknowledge you have read, understood, and agree to these Terms of Service.